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Late arrival problems

If arriving late to terminal 2 at Dublin airport (after 10pm) car rental desks might be closed. If so then head tao terminal 1. Had this problem because of a 1 hour flight delay only reached the rental desk at 11.30pm. No personal and no transport to bring me to the depot to pick up my car. Eventually went to terminal 1 where luckily I was able to get my rental car. Was charged a late fee which the company refunded once I explain to customer service the issues involved.